North Star AI Consultation

The deal, in plain English

Last updated: July 18, 2026

This page is the deal between you and us when you book a session or hire us. It's written to be read, not skimmed past. If anything is unclear, ask us and we'll answer straight.

What we do

AI setup and training: we sit with you, set up AI tools in your own accounts, and teach you to use them. We also build websites and small tools with AI. We give advice and hands-on help. We don't sell software, and we don't take over your accounts; everything happens with you in the room.

The free hour

The first hour is genuinely free: no card, no obligation, no sales script. It's a limited offer we may end at any time (a session you've already booked stays free). Either of us can end the session early and nobody owes anybody anything.

Cancelling and rescheduling

Life happens. Give us a day's notice when you can, and there is never a cancellation fee. Missed your free hour? Just rebook it.

Because paid work is billed after it happens, there's usually nothing to refund. If we ever bill something you think is wrong, tell us and we'll make it right.

What we promise, and what we can't

We promise careful, honest work, and a straight answer when AI isn't the right tool for your problem.

We can't promise a specific business result. AI tools change fast, and your business decisions stay yours. We're not lawyers, accountants, or financial advisors, and nothing we say is that kind of advice.

If something we did causes a problem, the most we owe you is what you paid us for that work.

Your stuff stays yours

Everything we set up in your accounts during a session belongs to you: the accounts, the prompts, the automations, the documents, the websites we build for you. Keep them, change them, never call us again; they're yours either way.

Our own teaching materials, our internal tools, and this website stay ours.

The AI tools belong to their makers

We build on tools from companies like Anthropic (the maker of Claude) and others. Their prices, terms, and privacy policies apply to your use of their tools, and they change on those companies' schedules, not ours. We help you pick well and we tell you what a tool costs before we set it up, but we don't control the companies behind them.

Work we won't do

We can decline work that's illegal, deceptive, or harmful. That includes anything designed to mislead your own customers.

If something goes wrong

Talk to us first. Almost everything is fixable with a conversation, and we'd rather fix it than argue about it. These terms are governed by California law.

If these terms change

Same promise as our privacy page: we update this page and move the date at the top before a change takes effect.

Questions about any of this?

North Star AI Consultation is one person plus the AI agents he runs, based in Menlo Park, California. Ask anything: